How we handle your information
Effective November 9, 2026. This policy explains what information Such a Gentle Touch Home Care collects through this website, how we use it, and the choices you have.
Who we are
Such a Gentle Touch Home Care provides non-medical in-home care in Greater New Orleans and the River Parishes. Our office is at 1974 Ormond Blvd, Suite E, Destrehan, LA 70047. You can reach us at SuchaGentleTouch@gmail.com.
Information we collect
When you request care. Our request form asks for your name, phone number, email address, the reason you’re reaching out and a message.
When you apply for a job. Our caregiver application asks for your name, phone number, email address, caregiving experience, CNA status, whether you have a driver’s license and transportation, your availability, the areas you can work in and anything else you choose to tell us.
When you visit the site. Our website host, Wix, automatically collects basic technical information such as your IP address, browser type, the pages you visit and the time of your visit. It uses cookies to keep the site working and secure.
Please don’t include medical details in our forms. We’ll talk about health needs with you privately during your free in-home visit.
How we use your information
- To reply to your request and arrange a consultation
- To plan and provide care, if you become a client
- To review job applications and contact applicants
- To run and improve our website and business
- To meet legal and licensing requirements
We won’t add you to a marketing list unless you ask us to.
When we share information
We do not sell or rent your personal information. We share it only:
- With service providers that help us run our business, such as Wix (website and forms) and Google (email), who may use it only to provide their services to us
- With the caregivers and others directly involved in a client’s care, only as much as they need to provide that care
- When the law requires it, or to protect someone’s safety
- With your permission
Client information
Information about a client’s care needs, routines and health is kept confidential. We share it only with the people who need it to provide care, and as the law allows or requires.
How long we keep information
We keep information only as long as we need it for the reasons above, or as long as the law requires.
How we protect information
We use reasonable safeguards to protect your information, including secure, access-controlled accounts. No website or email system is completely secure, so please don’t send sensitive details through our forms.
Your choices
You can ask us to see, correct or delete the information you’ve given us, or to stop contacting you. Email SuchaGentleTouch@gmail.com and we’ll respond promptly.
Children
Our services and website are for adults. We don’t knowingly collect information from children under 18.
Changes to this policy
If we update this policy, we’ll post the new version here with a new effective date.
Contact us
Questions about this policy? Email SuchaGentleTouch@gmail.com or write to us at 1974 Ormond Blvd, Suite E, Destrehan, LA 70047.